1. Refund will be made within 7 days of first signing up subject to client was able to perform the operation as stated with demo version but the functionality was not there in the final version. In such case we will provide you with a full refund excluding one month’s subscription cost.
  2. In the event your Service includes a free domain and website, if you cancel the purchased service, the standard price for the domain and website will be deducted from the refund amount.
  3. If you cancel your account after the first 7 days have passed, or after your account is renewed then unfortunately we will not be able to issue any refunds.
  4. The Service is billed in advance on yearly basis. There will be no refunds or credits for partial months of Service or refunds for months unused with an open account.
  5. Termination of the Service will result in the deactivation or deletion of your K12-ERP Account or your access to your account, and the forfeiture and relinquishment of all content in your Account.
  6. Diksha Online Software Private Limited reserves the right to refuse refund to anyone for any reason at any time.